Privacy Policy

1. Who we are

ROTRA (“we”, “us”, “our”) provides software and related services for badminton session management. This policy describes how we collect, use, and share information when you use our websites and applications (the “Services”).

Legal entity placeholder: [Insert registered legal name and principal place of business]

2. Information we collect

• Account and profile: name, username or display name, profile photo, email address when you provide it, and similar identifiers needed to operate your account.
• Authentication: when you sign in with a third-party identity provider (for example, Facebook via our authentication partner), we receive identifiers and profile information according to your consent and the provider’s policies.
• Service usage and device data: logs, diagnostics, approximate location derived from IP where applicable, device type, and events needed to secure and improve the Services.
• Content you provide: match-related activity, club and session participation, communications you submit through the Services, and other inputs you choose to share.

3. How we use information

We use information to:

• provide, operate, and improve the Services;
• authenticate users and prevent fraud and abuse;
• communicate with you about updates, support, and security;
• comply with law and enforce our terms; and
• analyze usage in aggregate or de-identified form where permitted.

4. Legal bases (where applicable)

Where required by law, we rely on appropriate bases such as performance of a contract, legitimate interests (balanced against your rights), consent where we ask for it, and legal obligations. You may withdraw consent where processing is consent-based, subject to limitations described below.

5. Cookies and similar technologies

We and our partners may use cookies, local storage, and similar technologies to remember preferences, keep sessions secure, and measure performance. You can control cookies through your browser settings; disabling some cookies may limit functionality.

6. Third-party services

We use infrastructure and service providers (including hosting, analytics, authentication, email delivery, and error reporting). Those providers process data on our behalf subject to contracts and their own privacy policies.

7. How we share information

We may share information with service providers, with other users according to features you use (for example visibility settings within clubs or session queues), when required by law, to protect rights and safety, or in connection with a business transaction (such as a merger), as permitted by law.

We do not sell your personal information in the traditional sense of selling lists for cash. Where “sale” or “share” has specific legal definitions in your region, our practices may be described in supplemental notices as required.

8. Retention

We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the nature of the data and legal requirements.

9. Security

We implement technical and organizational measures designed to protect information. No method of transmission or storage is completely secure.

10. International transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.

11. Your rights and choices

Depending on your location, you may have rights to access, correct, delete, object to or restrict certain processing, port data, or withdraw consent. To exercise rights, contact us using the details below. You may also lodge a complaint with a supervisory authority where applicable.

12. Children

The Services are not directed to children under the age where parental consent is required in your jurisdiction. If you believe we have collected such information, contact us and we will take appropriate steps.

13. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version and update the effective date. Continued use after changes constitutes acceptance where permitted by law.

14. Contact us

Privacy contact placeholder: [privacy@yourdomain.com]